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This question was answered on 17th of August 2014, 10:08 AM

I pay an annual subscription but I'm denied use

Posted by P. Pink — 16th of August 2014, 22:00 PM

I used to pay monthly. But I changed to pay annually. On looking at my bank statement I was billed for both. So I cancelled monthly payment as I had paid for a whole year. Now I find I cannot access your service.

Julio J.

Posted on 17th of August 2014, 10:08 AM

I've restored the access to your premium account. Sorry for the inconvenience. If you have any other problems you can write to [email protected] and we'll try to help you.

P. Pink

Posted on 18th of August 2014, 21:58 PM

My premium account worked for one day, but now its not functioning.

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