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This question was answered on 28th of July 2014, 11:16 AM

Follower count is way off

Posted by ABB North America — 28th of July 2014, 09:55 AM

My follower count has one day where all of a sudden I have 4 billion followers, which throws off the graph by a ton. Any way to fix this, get it right? The day is Wed, Apr 23, 2014. Thanks!

Julio J.

Posted on 28th of July 2014, 11:16 AM

It should be fixed now. We had a bug that corrupted some of the stats archives but it's fixed now.

Sorry for any inconvenience and enjoy the stats!

ABB North America

Posted on 29th of July 2014, 10:14 AM

Thanks, now another issue: I am trying to compare mentions and retweets with a competitor's Twitter account, but the pulldown is grayed out, with "Premium" button linked. But I am Premium, why can't I get these stats?

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