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Joined more than a month ago, can't see mentions and retweets

Posted by Mydex CIC — 25th of July 2014, 09:47 AM

We joined TwitterCounter with a ProStats account over a month ago, but when I specify a date range for mentions and retweets, the number underneath the graph is always the same, and there is no numerical display of the mentions and retweets for that date range elsewhere.

This is not the same problem as you not being able to access historical data, because the data should have been being tracked since we joined.

What is the problem here? Is it a bug in the web interface? How can I numerically view the number of mentions and retweets for a specific date range (rather than just 'last month'?


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