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This question was answered on 29th of November 2011, 08:08 AM

error in statistics

Posted by — 28th of November 2011, 09:06 AM

I use your company's Premium Stats Service. By the way, For the past three weeks "Retweets" and "mentions" statistics are written to zero. Why did this happens? Our company's account is @choice_coffee

Sam Wierema

Posted on 29th of November 2011, 08:08 AM

Our records indicate that your subscription was inadvertently de-activated, despite your payment. I've now resolved this issue and you should have access to all the Premium features again.

Our apologies for the inconvenience.

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