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Answered

Why does it say we're being featured if I am unsubscribed?

1 reply, latest by Sam Wierema on 07-Sep-2011 10:56:46

Answered

I have already unsubscribed.

1 reply, latest by Sam Wierema on 07-Sep-2011 09:26:14

Answered

Hashtag (#) Count Monitoring

1 reply, latest by Jorg Ruis on 05-Sep-2011 02:35:51

Answered

can you see retweets and mentions for 30 accts in Pro?

1 reply, latest by Richard Kraaijenhage on 04-Sep-2011 16:59:04

Answered

Mentions unavailable

1 reply, latest by Sam Wierema on 02-Sep-2011 06:37:37

Answered

I want to unsubscribe from Twitter Counter

2 replies, latest by Sam Wierema on 01-Sep-2011 23:08:56

Answered

Again twittermail server problems? mails are not twittered...

2 replies, latest by Sam Wierema on 01-Sep-2011 14:11:59

Answered

TwitterMail appears to be down again.

2 replies, latest by Sam Wierema on 01-Sep-2011 14:11:22

Answered

Why aren't my stats populating?

1 reply, latest by Sam Wierema on 01-Sep-2011 14:10:43

Answered

Is there anyway to get a download of more 1 year history?

1 reply, latest by Sam Wierema on 31-Aug-2011 18:31:04
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Frequently asked Twitter Counter questions


Best answer

I can't see my mentions and retweets. What I can do?

2 replies, latest by Pandora's Promise on 08-Jul-2013 10:17:50

Best answer

How do I cancel my subscription?

3 replies, latest by Cindy Chatwell on 07-Dec-2012 03:13:37

Best answer

The follower count on TwitterCounter differs from Twitter Analytics

5 replies, latest by Katerina Petropoulou on 14-Feb-2012 16:24:36

Best answer

Only the last week of our mentions display.

2 replies, latest by Rey Caacbay on 20-Sep-2012 08:55:08

Best answer

How do I opt in to the weekly newsletters containing stats?

1 reply, latest by Sam Wierema on 26-Mar-2012 10:21:26

Best answer

Maximum Graph Size

3 replies, latest by Rey Caacbay on 07-Aug-2012 05:04:42

Best answer

Twitter account old vs new - or things that have and haven't been deleted

1 reply, latest by Sam Wierema on 16-Apr-2012 14:30:22

Best answer

Our tweet data is wildly inaccurate. Can you take a look?

3 replies, latest by Rey Caacbay on 16-Oct-2012 12:21:48

Best answer

My follower count reads ZERO!

2 replies, latest by Renal Diet Guides on 25-Nov-2012 23:37:16

Best answer

My account is not showing RT and mentions since several days ago. How can I solve it?

1 reply, latest by Rey Caacbay on 12-Dec-2012 13:27:24

Best answer

Twittermail Not Sending

3 replies, latest by MainSrvr on 31-Oct-2013 09:57:55

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