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Answered

How do I cancel my account?

1 reply, latest by Richard Kraaijenhage on 11-Oct-2011 10:19:58

Answered

I started my campaign on Friday, why am I not seeing any results/increases?

1 reply, latest by Jorg Ruis on 10-Oct-2011 17:16:38

Answered

Why are my mentions not updating?

3 replies, latest by Richard Kraaijenhage on 10-Oct-2011 03:16:57

Answered

Company logo on PDF reports

3 replies, latest by Richard Kraaijenhage on 06-Oct-2011 04:31:36

Answered

Pro Stats Branded and No Support!

1 reply, latest by Richard Kraaijenhage on 04-Oct-2011 16:32:03

Answered

Twitter Button, not updating?

1 reply, latest by Richard Kraaijenhage on 03-Oct-2011 12:02:13

Answered

PDF reports

5 replies, latest by Richard Kraaijenhage on 02-Oct-2011 06:08:50
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Frequently asked Twitter Counter questions


Best answer

I can't see my mentions and retweets. What I can do?

2 replies, latest by Pandora's Promise on 08-Jul-2013 10:17:50

Best answer

How do I cancel my subscription?

4 replies, latest by anja ziegler on 07-Dec-2012 03:13:37

Best answer

The follower count on TwitterCounter differs from Twitter Analytics

5 replies, latest by Katerina Petropoulou on 14-Feb-2012 16:24:36

Best answer

Only the last week of our mentions display.

2 replies, latest by Rey Caacbay on 20-Sep-2012 08:55:08

Best answer

How do I opt in to the weekly newsletters containing stats?

1 reply, latest by Sam Wierema on 26-Mar-2012 10:21:26

Best answer

Maximum Graph Size

3 replies, latest by Rey Caacbay on 07-Aug-2012 05:04:42

Best answer

Twitter account old vs new - or things that have and haven't been deleted

1 reply, latest by Sam Wierema on 16-Apr-2012 14:30:22

Best answer

Our tweet data is wildly inaccurate. Can you take a look?

3 replies, latest by Rey Caacbay on 16-Oct-2012 12:21:48

Best answer

My follower count reads ZERO!

2 replies, latest by Renal Diet Guides on 25-Nov-2012 23:37:16

Best answer

My account is not showing RT and mentions since several days ago. How can I solve it?

1 reply, latest by Rey Caacbay on 12-Dec-2012 13:27:24

Best answer

Twittermail Not Sending

3 replies, latest by MainSrvr on 31-Oct-2013 09:57:55

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