Ask a question

Add a comment

← All questions


Answered

Widget not picking up stats

OmbudsmanEd 11-Nov-2010 12:40:52

Hi there,

I installed the invisible widget on our site, and the script is showing as running in the browser, but there are no visitor stats registering. Our site is www.ombudsman.com. It does use a CMS, but our web support team embedded it in the code.

Thanks in advance for the help!

Answer
Sam Wierema 15-Nov-2010 07:15:47

I can confirm that your code does work. I visited your site this morning and can see the records appearing in our database.

OmbudsmanEd 16-Nov-2010 13:49:43

I do see that one visit logged in our widget graph, however, that's the only one. Can you tell me if people must be logged into Twitter at the same time as they visit our site to be logged?

I can't figure out why only one would register when we get decent traffic...

Thanks again for the help.

Best,

Jenni

Add a comment


Please login first to add a comment.
By logging in we now who you are on twitter. This helps us helping you faster and better.