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This question was answered on 4th of November 2010, 06:23 AM

How do I change the credit card that is being charged?

Posted by Mindflash — 2nd of November 2010, 18:36 PM

How do I change the credit card that is being charged?

Sam Wierema

Posted on 3rd of November 2010, 09:29 AM

I depends on whether you have paid via Paypal or via our new payment provider.

If you paid with Paypal it's just a question of changing your settings.

If you paid via our new payment provider it is currently not possible to change the credit card. You would need to cancel the current subscription and create a new one using the new creditcard.

Mindflash

Posted on 3rd of November 2010, 11:48 AM

Thanks Sam, I did not set this up so I am not sure what was used. I checked the settings tab and did not see anything around payment or paypall. Would that mean the new payment provider was used or am I looking in the wrong place?

Sam Wierema

Posted on 4th of November 2010, 06:23 AM

Since you have a Premium account this would mean that you're using our new payment provider. It would be better if you contact me about how to handle this. You can email me at sam@twittercounter.com.

Mindflash

Posted on 8th of November 2010, 12:34 PM

Hello Sam. I sent you an email last week and have not heard from you. Please contact me at brian.kuepper@mindflash.com to let me know what I need to do. thanks

Mindflash

Posted on 10th of November 2010, 14:13 PM

Hi Sam, I still have heard nothing from you.

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