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This question was answered on 28th of October 2010, 15:37 PM

How to reset an account?

Posted by Gabriel Lijtenstein — 28th of October 2010, 02:47 AM

The account @SergioRamos is showing very old stats.
Is there a way to reset and/or update it?

Sam Wierema

Posted on 28th of October 2010, 15:28 PM

Yes. You can update the account by pressing "Update stats now" at the top of the page. It is right next to the tweet button.

Gabriel Lijtenstein

Posted on 28th of October 2010, 15:34 PM

I did that before asking but it doesn't works fine. Please, take a look at @SergioRamos and compare the reality with the twittercounter stats.

Sam Wierema

Posted on 28th of October 2010, 15:37 PM

Yeah, that does seem wrong. It's part of a known bug where accounts don't get updated after the owner changes. We're working on fixing that.

Sam Wierema

Posted on 28th of October 2010, 16:31 PM

Bug is fixed, account seems to have all the accurate numbers now.

Gabriel Lijtenstein

Posted on 28th of October 2010, 16:40 PM

That's true. Thank you!

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