This question was answered on 17th of August 2014, 10:08 AM
I pay an annual subscription but I'm denied use
Posted by Peter Pink —
16th of August 2014, 22:00 PM
I used to pay monthly. But I changed to pay annually. On looking at my bank statement I was billed for both. So I cancelled monthly payment as I had paid for a whole year. Now I find I cannot access your service.