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Number of followers inaccurate

Eugene Meetings 21-Oct-2013 12:47:52

Hi there, I'm looking to track my number of followers for the past three months, and it's not coming out accurate. For the majority of the three months, it shows x number of followers all the way across the board (just a flat line). This is definitely not correct though - the number has increased (and the number that you're showing is too high for the majority of that time). How do I get the accurate info for the past three months? Thanks!


Answer
STAFF
Rey Caacbay 04-Nov-2013 07:31:59

Hi Eugene,

Here at Twitter Counter we track over 112 million Twitter accounts, as you can imagine this requires a lot of resources. To keep everything to a minimum we only track a 'normal' account every now and then, if we miss a couple of days of data we try to calculate it as accurate as possible. Premium accounts will get tracked every hour, so they are a lot more accurate. Besides that we're use caching, this means that you may see data that is up to 24 hours old.

If you want to keep your profile up-to-date, you can press "Update stats now" at the top of your profile page every once in a while. Or subscribe to a weekly Twitter Stats newsletter update. This way we update the stats daily and keep you weekly updated about your progress. Please sign up with your account and fill in your email address over at twittercounter.com/pages/settings.

Eugene Meetings 04-Nov-2013 11:22:10

Hi Rey,

Will updating the stats or signing up for the newsletter track my stats a few months back, or will it only keep track from the day that I update or sign up? I've been tracking for a few weeks on my own. I'm just trying to find the data from a few months before. Thanks!

Answer
STAFF
Rey Caacbay 04-Nov-2013 12:36:09

Hi Eugene,

Twitter Counter cannot display statistics for data that was not recorded. However, we try to get as much Pro Stats for your account from Twitter. Unfortunately, Twitter also has to deal with system availability. Which means in some cases we can't retrieve historical Pro Stats at all (but most of the times at least a couple of days).

With regards to the basic followers information, you can see http://twittercounter.com/pages/buy-stats/EugeneMeetings the integrity of your data when you hover the 'integrity' symbol. The Integrity represents the completeness of the data. Good thing is that when it comes to evaluating an account, you can always look at the main trend per period. Even when there are gaps you usually should be able to create a report.

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