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This question was answered on 31st of July 2013, 10:47 AM

Displaying old data and search limit to particular periods

Posted by Santa María PoloClub — 31st of July 2013, 08:36 AM

Hi there! We are trying to see our "My Mentions" and "My Retweets" of the last days and it seems that is giving old data (one year ago).

And, is possible to limit the search of "My Mentions" and "My Retweets" to a particular period?

Thanks

Rey Caacbay

Posted on 31st of July 2013, 10:47 AM

Hello there,

When you sign up for a Pro Twitter Stats account we start recording your Pro Twitter data. Twitter Counter cannot display statistics for data that was not recorded. Since you've just subscribed to our Pro Stats service, it will take some time to get your 'My Mentions' and 'My Retweets' data populated.

Makes sense?

Santa María PoloClub

Posted on 1st of August 2013, 10:04 AM

Yes! It seems that is showing us old data because we had a Pro account one year ago, and now we are coming back ...

Thank you!

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