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This question was answered on 13th of March 2013, 12:24 PM

Hi there, my pro account isn't showing any RTs or mentions at all. Can you advise please?

Posted by Spirax Sarco UK — 11th of March 2013, 05:10 AM

Hi there, my pro account isn't showing any RTs or mentions at all. Can you advise please?

Rey Caacbay

Posted on 13th of March 2013, 12:24 PM

Hi there,

I'm sorry to hear about your experience. We had some issues with our server last weekend, which might caused some problems for your specific account. Upon checking your account everything seems to be back to normal. If the problem persist, can you please email me at rey@twittercounter.com?

Apologies for the inconvenience.

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