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This question was answered on 13th of December 2012, 12:38 PM

Disabling Tweet notifications

Posted by CC Adaptation McGill — 30th of November 2012, 11:19 AM

Hi,
I would like to disable the tweet notifications function. We do not want twitter counter to send notifications whenever a milestone is reached for our twitter account (@ccadapt). How can we change the settings?
Thanks!

Rey Caacbay

Posted on 30th of November 2012, 12:19 PM

Hi there!
please head over to: http://twittercounter.com/pages/settings/notifications in order to stop milestone notifications.

Have a great weekend!

CC Adaptation McGill

Posted on 30th of November 2012, 12:42 PM

Hi,
I did that. There is no option to "uncheck".
Please advise!
Thanks.

Rey Caacbay

Posted on 4th of December 2012, 06:46 AM

Hi, there's no option to "uncheck" because milestones are currently not enabled for your account. Have you experienced tweet notifications on your account though?

Caledonian Mercury

Posted on 7th of December 2012, 05:37 AM

Hi - we also do not want notifications tweeted when a milestone is reached. I used the link you suggested above and see no way of unchecking the 'option'.

Tweet notifications are tweeted on your own account @CalMerc

Please advise how this can be disabled.

Thanks.

Rey Caacbay

Posted on 7th of December 2012, 11:36 AM

Hi, if there's no option to "uncheck" this means your milestones notifications have not been enabled. Have you experienced tweet notifications on your account though? Please put the link to this update here.

Caledonian Mercury

Posted on 7th of December 2012, 16:06 PM

hi - I assume you can see the settings for our account - you will see if you view the page at the link you provided that there are two ticks 1 tick against email notifications with my email address displayed and another tick against the message Tweet notifications are tweeted on your own account @CalMerc. To anyone looking at this page it would be logical to assume that both of these options are set.

Could you please advise - Is the above displayed in error? I do not mind that there is no checkbox to set or unset the options. My concern is that there are 2 ticks vividly displayed (coloured in green) - strongly suggestion this option is set.

Rey Caacbay

Posted on 11th of December 2012, 11:43 AM

Hi there, thank you for your feedback. In light of the issue above we will be reviewing expectations set by our Notifications settings page, to see if we can increase the clarity of our offering. Thanks for bringing this up.

Caledonian Mercury

Posted on 13th of December 2012, 06:37 AM

Hi again. Sorry to be pedantic on this subject but can you please confirm with 100% certainty that notifications are not set on our account even though visually it appears notifications are set.

Rey Caacbay

Posted on 13th of December 2012, 12:38 PM

Hi there,
No worries :-) The settings can only be set manually by the user. Upon checking your account I can hereby confirm that your settings are still in tact. And we won't be tweeting on your account until you decide to activate the service.

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