Answer
STAFF
Rey Caacbay
14-Aug-2012 03:23:32
Hi Fiona,
Thanks for reaching out! Here at Twitter Counter we track over 21 million Twitter accounts, as you can imagine this requires a lot of resources. To keep everything to a minimum we only track a 'normal' account once a day (or sometimes a little less), if we miss a couple of days of data we try to calculate it as accurate as possible. Premium accounts will get tracked every hour, so they are a lot more accurate. Besides that we're use caching, this means that you may see data that is up to 24 hours old. If you wish to have correct numbers I would advise you to hit the "Update stats now" link at the top of your page every once in a while.
Another option to get your stats updated automatically is to subscribe to our free weekly Twitter Stats update newsletter at the setting page over at: http://twittercounter.com/pages/settings
