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This question was answered on 16th of January 2012, 12:41 PM

Can I export stats further back than 1 year?

Posted by greentweet — 11th of January 2012, 11:46 AM

Exporting stats only gives us the "followers" stats we're looking for through 2011, although we upgraded to Premium and have had an account since 2008. Is there a way to access our stats before Jan 2011?

Sam Wierema

Posted on 16th of January 2012, 12:25 PM

If you're referring to Premium stats like @mentions and Retweets then the answer is most likely no.

The Twitter API limits how much historic @mentions and Retweets we can get. Depending on how much @mentions you have we can get months, weeks, or just a few days.

The "Tracking since" text refers to the first basic stats record (followers, following, tweets) we have for your account. Since @mentions and Retweets are part of our Premium package these were not tracked at that time.

chelseagreen

Posted on 16th of January 2012, 12:38 PM

Thanks, Sam.

I'm just trying to access the number of followers. When we download 'All' we don't get the number of followers prior to a year.

Gretchen

Sam Wierema

Posted on 16th of January 2012, 12:41 PM

Please send an email to sam@twittercounter.com and I'll send you the raw export from our database.

We'll be looking into why it's not going past 2011 (assuming you're talking about @greentweet).

greentweet

Posted on 16th of January 2012, 14:15 PM

Thanks, Sam. I"m having trouble with both my accounts - @greentweet as well as @chelseagreen.

I'll send an email shortly.

GK

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