Ask a question

Add a comment

← All questions


Answered

Can I export stats further back than 1 year?

greentweet 11-Jan-2012 11:46:02

Exporting stats only gives us the "followers" stats we're looking for through 2011, although we upgraded to Premium and have had an account since 2008. Is there a way to access our stats before Jan 2011?

Answer
STAFF
Sam Wierema 16-Jan-2012 12:25:21

If you're referring to Premium stats like @mentions and Retweets then the answer is most likely no.

The Twitter API limits how much historic @mentions and Retweets we can get. Depending on how much @mentions you have we can get months, weeks, or just a few days.

The "Tracking since" text refers to the first basic stats record (followers, following, tweets) we have for your account. Since @mentions and Retweets are part of our Premium package these were not tracked at that time.

chelseagreen 16-Jan-2012 12:38:11

Thanks, Sam.

I'm just trying to access the number of followers. When we download 'All' we don't get the number of followers prior to a year.

Gretchen

Answer
STAFF
Sam Wierema 16-Jan-2012 12:41:32

Please send an email to sam@twittercounter.com and I'll send you the raw export from our database.

We'll be looking into why it's not going past 2011 (assuming you're talking about @greentweet).

greentweet 16-Jan-2012 14:15:27

Thanks, Sam. I"m having trouble with both my accounts - @greentweet as well as @chelseagreen.

I'll send an email shortly.

GK

Add a comment


Please login first to add a comment.
By logging in we now who you are on twitter. This helps us helping you faster and better.