Ask a question

Add a comment

← All questions


error in statistics

NESCAFÉ KOREA 28-Nov-2011 09:06:39

I use your company's Premium Stats Service. By the way, For the past three weeks "Retweets" and "mentions" statistics are written to zero. Why did this happens? Our company's account is @choice_coffee

Sam Wierema 29-Nov-2011 08:08:15

Our records indicate that your subscription was inadvertently de-activated, despite your payment. I've now resolved this issue and you should have access to all the Premium features again.

Our apologies for the inconvenience.

NESCAFÉ KOREA 29-Nov-2011 20:35:31

Thank you for your kind reponse

Add a comment

Please login first to add a comment.
By logging in we now who you are on twitter. This helps us helping you faster and better.