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This question was answered on 29th of November 2011, 08:08 AM

error in statistics

Posted by NESCAFÉ KOREA — 28th of November 2011, 09:06 AM

I use your company's Premium Stats Service. By the way, For the past three weeks "Retweets" and "mentions" statistics are written to zero. Why did this happens? Our company's account is @choice_coffee

Sam Wierema

Posted on 29th of November 2011, 08:08 AM

Our records indicate that your subscription was inadvertently de-activated, despite your payment. I've now resolved this issue and you should have access to all the Premium features again.

Our apologies for the inconvenience.


Posted on 29th of November 2011, 20:35 PM

Thank you for your kind reponse

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