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This question was answered on 25th of October 2011, 09:54 AM

Membership

Posted by 420cardprocessing — 24th of October 2011, 10:02 AM

How do I downgrade my service back to the free basic service?

Richard Kraaijenhage

Posted on 25th of October 2011, 04:38 AM

Hey,

You can cancel your subscription via http://twittercounter.com/pages/subscriptions to go back to your free basic service.

I hope this answers your question, please let me know if there is anything I can help you.

Richard

420cardprocessing

Posted on 25th of October 2011, 08:19 AM

I tried to cancel but there seems to be no button to cancel. Can you please assist?

Richard Kraaijenhage

Posted on 25th of October 2011, 09:33 AM

Hey,

Can you see the "Stop subscription" button?

Richard

420cardprocessing

Posted on 25th of October 2011, 09:43 AM

No, does that mean it is already stopped? Can you look and see for us?

Richard Kraaijenhage

Posted on 25th of October 2011, 09:54 AM

Hey,

I looked up, and you successfully stopped your subscription on October 16. Your premium features will remain till November 8.

Please let me know if there is anything else I can do for you.

Richard

420cardprocessing

Posted on 25th of October 2011, 10:00 AM

Thank you for your assistance. We will look at this again in the future!

Richard Kraaijenhage

Posted on 25th of October 2011, 10:08 AM

Great! Hope to see you soon.

Richard

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