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This question was answered on 17th of October 2011, 07:57 AM

Why are my mentions not updating?

Posted by Ariana Grande — 10th of October 2011, 03:16 AM

My mention stats show zero...I've emailed for help, but no response.

Richard Kraaijenhagen

Posted on 10th of October 2011, 04:52 AM

Hey Ariana,

We received your email, we are working on it. Sorry for our late reply and the inconvenience.



Ariana Grande

Posted on 13th of October 2011, 02:27 AM

Have you been able to correct the problem yet? thanks!

Richard Kraaijenhagen

Posted on 17th of October 2011, 07:57 AM

Hey Ariana,

Can you go to your Twitter settings and revoke access for "The Visitor Widget"?
Then log in to Twitter Counter again.

This will help solving the problem with your statistics.



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