Ask a question

Add a comment

← All questions


Answered

Why are my mentions not updating?

Ariana Grande 10-Oct-2011 03:16:57

My mention stats show zero...I've emailed for help, but no response.

Richard Kraayenhagen 10-Oct-2011 04:52:50

Hey Ariana,

We received your email, we are working on it. Sorry for our late reply and the inconvenience.

Cheers,

Richard

Ariana Grande 13-Oct-2011 02:27:29

Have you been able to correct the problem yet? thanks!

Answer
Richard Kraayenhagen 17-Oct-2011 07:57:08

Hey Ariana,

Can you go to your Twitter settings https://twitter.com/settings/applications and revoke access for "The Visitor Widget"?
Then log in to Twitter Counter again.

This will help solving the problem with your statistics.

Cheers,

Richard

Add a comment


Please login first to add a comment.
By logging in we now who you are on twitter. This helps us helping you faster and better.