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This question was answered on 9th of May 2011, 09:07 AM

Premium Stats subscription not active

Posted by Evenpro — 9th of May 2011, 08:52 AM

Registered my account @evenpro for Premium Stats last week and I cant see the new info i'm supposed to see. Saw it on Friday but now it's gone. What happened? Best Regards. Cesar Prato

Sam Wierema

Posted on 9th of May 2011, 09:07 AM

Our payment provider has indicated that your payment has failed. This is usually due to one of two common reasons: 1) your credit card didn't have enough funds or 2) the type of transaction was refused by your credit card company, for example because it concerns an international transaction (we're based in Amsterdam). I would suggest contacting your credit card company to find out why the payment has failed.

To sign up for a Premium Twitter Stats subscription you can visit our Premium page at http://twittercounter.com/pages/premium.

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