Sign Up for free to get a lot more insights and reports about your Twitter account
I like to download different data in an excel for a longer time period. Yesterday I could download data through this buton, but now the downloaded document appears to be empty.
Hi Annika, is it completely empty or does it have any text in it? If so, what does it say?
It is completely empty....
Hi Annika, we're looking into the matter. Does it also matter whether you download the report for one user, or the report for all users?
If I download the reports for seperate account there is no problem. But then I only have data for three months. The function export all to excel gave me more data (for all users).
Thank you for the information, it makes it easier for us to pinpoint the issue. I'll write an update once I have more information.
Hi Annika, I've implemented a bug fix for this issue, could you test and confirm whether the "All" export is working again?
Thanks, it works again :)
Please login in order to leave a comment.
Discover 10 essentials of good Twitter etiquette
Reach is the ultimate tool to discover who the biggest influencers are among your followers and who you need to engage with to get the biggest possible reach.