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The function "Export all to Excel (CSV)" does not work

Posted by Annika Jubbega — 26th of January 2011, 16:45 PM

I like to download different data in an excel for a longer time period. Yesterday I could download data through this buton, but now the downloaded document appears to be empty.

Sam Wierema

Posted on 27th of January 2011, 11:43 AM

Hi Annika, is it completely empty or does it have any text in it? If so, what does it say?

Annika Jubbega

Posted on 28th of January 2011, 04:55 AM

It is completely empty....

Sam Wierema

Posted on 28th of January 2011, 05:00 AM

Hi Annika, we're looking into the matter. Does it also matter whether you download the report for one user, or the report for all users?

Annika Jubbega

Posted on 28th of January 2011, 05:13 AM

If I download the reports for seperate account there is no problem. But then I only have data for three months. The function export all to excel gave me more data (for all users).

Sam Wierema

Posted on 28th of January 2011, 05:15 AM

Thank you for the information, it makes it easier for us to pinpoint the issue. I'll write an update once I have more information.

Sam Wierema

Posted on 28th of January 2011, 06:01 AM

Hi Annika, I've implemented a bug fix for this issue, could you test and confirm whether the "All" export is working again?

Annika Jubbega

Posted on 2nd of February 2011, 10:02 AM

Thanks, it works again :)

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